Unveiling AWS’s Upcoming October Release: A Comprehensive Guide 

In the rapidly advancing digital age, remaining at the forefront of technological innovation is not just desirable; it’s a must-have. For business leaders, understanding how technological advancements can improve operations and customer satisfaction is critical. 

The October release from AWS promises a suite of new features and improvements designed to refine existing processes and introduce new efficiencies that we’re extremely excited to implement with our clients. 

This article aims to break down each of these updates, providing you a detailed look at how these changes will impact business operations.

E-commerce Adaptations

Flash Packing

What It Does: Flash Packing is designed to accelerate the packing process in your warehouse. Imagine a Formula 1 pit stop; this feature aims to reduce the time it takes to package items, ensuring they are ready to be dispatched in record time.

Why This Matters to You: Faster packaging directly translates into faster shipping times, reducing the wait time between a customer clicking “buy now” and receiving their package. In a world where instant gratification is increasingly the norm, this feature serves to meet and exceed customer expectations for quick, efficient service.

Single Line Orders

What It Does: Single Line Orders is an intelligent feature that identifies orders consisting solely of a single product type or SKU. By recognising these simplified orders, the system can fast-track them through the fulfillment process.

Why This Matters to You: Faster processing times for straightforward orders leads to quicker delivery, positively impacting the customer experience by reducing the likelihood of delays and fostering repeat business.

Pick to Wall

What It Does: Pick to Wall takes the complexity of different orders into account and directs them to the most efficient picking locations within your warehouse. Think of it as a GPS for your warehouse workers, optimising their routes to pick items.

Why This Matters to You: Enhanced warehouse efficiency ensures timely and accurate deliveries. This operational benefit will likely result in increased customer satisfaction and retention.

AS Intel Enhancements

What It Does: The AS Intel Enhancements are designed to enhance your data analytics and reporting capabilities.

Why This Matters to You: Robust analytics can empower your business to offer personalised shopping experiences, ultimately increasing customer loyalty and lifetime value through customised recommendations and targeted marketing.

Zero Downtime

What It Does: This feature ensures that any system upgrades or maintenance will occur behind the scenes, eliminating disruptions to ongoing operations.

Why This Matters to You: The constant availability of your systems means customers can rely on your services to be available whenever they need them, significantly improving customer satisfaction and loyalty.

Machine Learning Integration

What It Does: This feature uses machine learning algorithms to handle complex tasks like inventory management, trend analysis, and even customer engagement to some extent.

Why This Matters to You: Smarter stock levels mean you are less likely to run out of popular items or overstock less popular ones, making your inventory management more reliable and efficient.


What It Does: The Extensibility feature allows for seamless integration of additional modules or third-party software systems without disrupting existing operations.

Why This Matters to You: As your business grows and diversifies, you can introduce new features or services without negatively impacting the customer experience.

Portal Leads to Adoption

What It Does: This update includes in-app training resources to help your team get acquainted with the new system features more quickly.

Why This Matters to You: A well-trained staff is more efficient and effective at assisting customers, offering a smoother and more enjoyable interaction with your business.

Voice Processing

What It Does: Advances in voice recognition technology are integrated into the system, with potential applications ranging from automated customer service to voice-directed warehouse operations.

Why This Matters to You: Improved voice recognition can speed up various processes, from customer service interactions to order fulfillment, resulting in a more interactive and efficient customer experience.

The upcoming October release from AWS is a significant stride forward in technological advancement, aimed at streamlining operations and boosting customer satisfaction from beginning to end. As executives, understanding the full range of these features—and why they matter to you—can equip you with the tools needed to make informed decisions. In today’s competitive business environment, staying ahead means not just keeping up with technological advancements, but leveraging them to their fullest potential.

If you’re looking to enhance and upgrade your warehouse management solution, get in touch.

5 Ways Voice-Enabled Tools Can Optimise Your Warehouse Operations

In the Australian warehouse sector, order fulfillment comprises 60-70% of expenses. Using a warehouse management system (WMS) with voice-enabled features can lower these costs.

Voice-enabled WMS uses hands-free and wireless radio-frequency devices that have both speech recognition and speech synthesis, two closely related technologies. (Speech recognition is the process of converting spoken words into text, while speech synthesis involves generating artificial speech from written text.) This is technology your team members can literally wear on their belt.

For third-party logistics providers and supply-chain managers, voice-enabled WMS is becoming an increasingly necessary competitive advantage. Here are five ways voice-enablement technologies can help reduce order-fulfillment costs by increasing worker productivity.

two men signing over goods at warehouse

1. Boost worker efficiency with hands-free tools

Voice-enabled picking tools are a game-changer for improving worker productivity in fulfillment centres. By freeing up their hands and eyes to focus solely on picking tasks, workers can easily handle more items. A voice-directed system removes the need for workers to:

  • Constantly check picked items against the order. Instead, they only need to verbally confirm each item, usually by reading a two-digit ‘check number’ at the item location, and the system takes care of the rest. 
  • Return to the assignment desk after every order, allowing them to seamlessly switch between workflows, engage in reverse picking, or batch-pick orders (simultaneously collecting items for multiple orders). 
  • This reduction in travel time not only increases productivity but also reduces stress.
  • Voice enablement offers additional benefits in put-away, stock checking, and other warehouse processes. 
  • Furthermore, it eliminates tasks like printing picking lists and manually entering picking confirmations, thereby enhancing administrative productivity.

2. Accelerate new employee training

Voice enablement can improve overall fulfillment accuracy by minimising the time new hires spend in error-prone training periods. It takes only a few minutes for a voice-picking device to

employee training about forklift

learn its user’s voice, with minimal additional training in the warehouse to account for on-the-job speech variations and ambient noises. After that, users simply follow directions. Voice-enabled systems can also answer user questions in mid-task. 

One other benefit may not be apparent at first—millennials tend to prefer employers who offer the latest technology, so not only does voice technology make it easier to train new workers, it’s a must-have for attracting members from the millennial workforce. Plus, warehouse workers from all generations appreciate the way voice technology makes it faster and easier to gain proficiency.

3. Streamline data entry to boost efficiency

Using a voice-directed system can significantly enhance order accuracy, reaching levels as high as 99.9% according to VoicePicking.com. By eliminating distractions like paper documents, scanners, and terminal screens, verbal-item confirmation can be faster and more efficient than manual entry. 

hand holding ipad to manage inventory in warehouse

This not only improves productivity but also maximises the potential of your existing workforce. With voice-enabled systems, managers can easily track important details such as the date, time, location, and quantity of each picked item. Even in the rare instances of errors, these systems make it simpler to identify the source and rectify the issue promptly. This becomes particularly crucial as service-level agreements become more stringent, requiring swift resolution of customer inquiries and the ability to promptly address any process errors.

4. Enhance employee performance and safety

In warehouse operations, human involvement remains critical, and the success of your business relies on employing capable individuals who are not just skilled but also motivated. At the managerial level, a voice-enabled WMS is an excellent tool for monitoring and improving employee performance. It can be used for individual training and evaluations, as well as analysing overall performance to identify areas for enhancement in work routines and recruitment strategies. 

employee managing inventory

Voice enablement also contributes to occupational safety by reducing distractions and enabling workers to have both hands free while reaching and climbing for items. This can lead to a decrease in employee turnover, as voice guidance helps alleviate the pressure of making quick decisions and the constant concerns about making mistakes. This is especially beneficial for facilities that provide incentives for performance and order accuracy.

5. Manage inventory effortlessly with instant updates

Meeting customer expectations goes beyond fulfiling orders accurately and promptly—it also involves providing visibility into their inventory within your warehouse. With a voice-enabled WMS, you can receive real-time inventory updates, offering the most precise information for your customers. This ensures that you have up-to-the-minute visibility of your inventory.

Implementing voice enablement doesn’t require significant investments in software integration or additional administrative efforts, apart from acquiring the belt-worn devices. Leading warehousing and supply chain management systems already incorporate voice enablement as a standard feature. It’s simply a matter of investing in a system that offers seamless voice dialogue integration right out of the box and putting it to work for your inventory needs.

If you want to learn more about how to optimise your warehouse processes, get in touch. 

5 Steps for Choosing the Right Warehouse Management System for Automation Integration

In-person shopping restrictions because of the global 2020 COVID-19 lockdowns have led worldwide e-commerce sales, already steadily climbing for years, to skyrocket. 

More consumers now see online shopping as their primary purchasing point—Forbes reports that global e-commerce sales totals are expected to top US$ 6.3 trillion in 2023 alone. Increasingly, companies are looking to permanently adopt new fulfilment models, such as direct ship, as well as store and curbside pickup. New inventory management strategies are needed in these changing times.

As a result, the need to integrate automation and warehouse management systems (WMS) has become more crucial than ever. Organisations necessarily have to adopt best practices for a seamless integration. A detailed automation strategy that’s supported and scaled by a WMS is key to driving operational success.

Ensuring best practices for WMS integration to automation systems

1. Possess a strong knowledge of WMS functionality requirements

This is critical for organizations that serve a wide variety of customers. Each customer and product SKU will have different requirements, systems, workflows, and associated costs. You will be better positioned if you can see the bigger picture clearly. This is how:

  • Review each of your unique supply-chain execution processes in detail.
  • Identify areas for improvement and innovation.
  • Determine system requirements to accomplish this.
  • Never forget that vaguely transmitted requirements is the #1 reason implementations fail.
People walking through warehouse with hard hat and hi vis vests
Many companies have not developed, documented, or communicated their automation strategy to the people who are charged with implementing it

2. Maintain a clear vision of your organisation’s automation strategy

Many companies have not developed, documented, or communicated their automation strategy to the people who are charged with implementing it. Since certain automated systems require a longer runway and tighter integration, accomplish this by doing the following:

  • Strategically align operating resources with your workforce to make it easier to execute the processes and activities that will keep your company competitive. 
  • Use clearly explained performance metrics to motivate your workforce to work more productively to achieve a mutually desired result.

According to a recent report, the warehouse automation market is expected to hit over US$ 41 billion by 2027 as more companies look to enhance their fulfilment operations.1

3. Conduct secondary market research to ensure your WMS partner possesses a tier-1 or a complete WMS-capabilities ecosystem

Warehouse management systems and automation have matured over the years and are increasingly being delivered as a set of industry-specific tools and capabilities. While providers with years of experience in certain industries have a foot in the front door, there are ways to fast-track your own entry into the room.

  • Invest time in the review of this technology’s functionality.
  • Understand the underlying platform technology.
  • Plot future roadmaps.
  • Tap industry experience offered by WMS providers to understand how you can create a base for your own competitive advantage.

The more comprehensive the footprint the solution provider has, the better their technology will likely fit your requirements and ensure continuous “up-to-date” functionality.

forklift carrying goods
The continued interest in and growth opportunities for automation (and material-handling equipment) will continue to accelerate as new fulfilment requirements

4. Identify key personnel from the WMS provider, internal stakeholders, and automation vendors to complete the implementation process

This is not a part-time assignment. Subject-matter experts, process owners, management, operators, and other participants can be hired on a part-time basis, as required by project managers. The project itself, along with documentation and communication with the steering committee throughout the implementation process, is a necessarily robust full-time assignment.

5. Map post-implementation findings to identify necessary adjustments

Building off previously mentioned guidance, it’s also important to match the functionality that is available in the market to your specific processes (to quickly identify any gaps in functionality). This also helps ascertain and quantify how the new technology has improved your operations. When you define standard functionality, identify gaps that are critical and unique to your processes, and establish where automation has the greatest fit. This way, you will be able to adjust and scale your strategy in other executional areas.

Moving best practices forward

Make no mistake: the continued interest in and growth opportunities for automation (and material-handling equipment) will continue to accelerate as new fulfilment requirements, safety measures, cost management, and profitability strategies are implemented into warehousing facilities. 

As McKinsey and Co states in a recent article, ‘It is estimated that by 2030, most operations could be automated as AI takes over the more simple and repetitive tasks that humans previously performed’. If this trajectory remains accurate, more organisations will tailor their operations to remain competitive and innovative. Companies laying the foundation for their own increased use of automation need a trusted technology partner to deliver full-system functionality and streamlined implementation with third-party applications.